Point of views

Resilience 112 – can we help?

How to help prevent and extinguish fire?
Actensa believes a Digital Resilience strategy integrated with your overall company strategy is key for your success. True Resilience will only be reached when combining improvements in Risk Assessments, Business Continuity, IT Security and Disaster Recovery capabilities.

The Risk based approach to threats and vulnerabilities will steer you to make your investments where they best pay off in protecting your business.

To help you improve your preparedness we have developed the Resilience 112 service, in which we will help you to mitigate or gain control of an emergency situation. Not knowing your risks and vulnerabilities can lead you to a situation out of your control, where more money only will act as a petrol on a fire.

First due: Risk based assessment of threats
Given a fast and ever-changing industry there is a need to continuously assess risk exposure of your company. By a proactive and holistic view to risk management you will be better off, making required investments to protect your company’s most critical business functions. The Actensa team will be able to assess your exposure, in close cooperation with your business owners to allow them to make fact-based decisions on risk acceptance and to make the needed investments to support the risk mitigation plans. Once through the drill exercise your business and IT dependencies are aligned.

Safe-Zoning: Assessing business critical processes
We are assessing your vital business functions and services to ensure that they are robust enough to accommodate external as well as internal threats. By assessing the business processes and the IT components needed to keep them up and running, vital information will be gained on system dependencies as well as criticality. We will prioritize the systems according to impact on the business should they fail, which is a vital input for planning of restore and recovery. To keep the records updated and relevant this needs to be a recurring exercise part of business strategy and risk management, to validate that you are spending your money where they best pays-off. ITIL aligned services delivery organizations are leveraging the IT Service Continuity process for managing severe incidents.

Fire Prevention: IT Security
Proactive safeguarding of systems and vital records is key for all companies and organizations to minimize the risk of being exposed to loss of business-critical data. The complexity is ever increasing driven by critical business processes integrated with external parties as well as IT service delivery networks. Increasing complexity in IT service delivery networks requires thorough authorization, validation and encryption of certificates and communication. Improvement efforts need to be coordinated between processes, people and technologies. Leading companies are coordinating their improvements in all these dimensions.

Pre-planning: Disaster Recovery
The ability to quickly respond to, and act on severe incidents is key for minimizing impact on your clients as well as the cost of an outage. Companies that are well prepared have defined criteria for assessing the incident, call-lists for mobilizing crisis management teams and plans to restore and recover their services. The disaster recovery plan needs to be tested and updated to keep current and useable in an emergency. Given the extension of service delivery networks by implementing cloud and outsourcing delivery models, it is key to involve external partners in your recovery testing exercise.

Any uncertainty in a real disaster will make you pay, either in lead time to restore your business or in additional cost for bringing back your company to Business as Usual (BAU) mode. By engaging Actensa you will be prepared and capable to save your company reputation, shareholder value and trust in your ecosystem in case of a disaster.

Actensa the FAST – Firefighter Assist and Search Team
The Actensa FAST team are able to help you get on top of your situation and provide you with concrete advices – in a week.

  • First day: Get to know your company and your business challenges
  • Second day: Assess your specific IT challenges and needs
  • Third day: Assess your organisation, key people and stakeholders to understand “how things are done.
  • Fourth day: Develope conclusions, get your feedback and validate facts.
  • Fifth day: Present and discuss your situation and recommended way forward.

With a history of working at leading companies in the IT industry such as Accenture, IBM and DELL / EMC, we have worked cross all industries to help our clients maximize their IT investment to protect their business.

  • We can help you understand where the potential, as well as the weaknesses of your Resilience resides.
  • We use proven and tested tools and methodologies to provide you with facts to support your investment decisions.
  • We will articulate our findings and recommendations in an easy to understand and digestible report for senior stakeholders.
  • We are quick to ramp up and start delivering value, and willing to do the hard work in protecting your business.