Client Credential – Degerfors kommun

Actensa helped Degerfors kommun improve disaster readiness

Summary
Degerfors kommun was lacking a common approach and plans on how to maintain continuity in delivering critical services  in a disaster situation.
Actensa helped to develop a method, supporting tools and knowledge in order to develop a their business continuity capability. The work was done by supporting the development of actual continuity plans, taking the MSB concepts, structures and methods and apply and adjust them to Degerfors kommun size and needs, in order to provide  for a future independant public source for education and support to the further development of continuity plans

Degerfors kommun
Degerfors Kommun in Örebro County, Sweden, provides essential services to 10000 citizens and  organisations in the municipaly and plays a key role in civil defense and business continuity planning, ensuring community resilience and well-being.
The Municipal is coordinating collaboration among local actors during emergencies, maintaining vital services and protecting residents.  
By combining robust service delivery with proactive crisis and continuity planning, Degerfors Kommun strengthens both local resilience and Sweden’s national defense framework.

Strengthening Business Continuity for Degerfors Kommun
Degerfors Kommun partnered with Actensa to address critical gaps in their disaster readiness and business continuity planning. Lacking a cohesive approach andstructured and well defined plans, the municipality sought expert guidance to align their efforts with best practices while accommodating their specific needs and resources.

• Actensa’s Approach and Contributions:
• Tailored Methodology and Tools:
Actensa developed a proven business continuity platform, leveraging public MSB methodologies adapted to Degerfors Kommun’s size. This included templates, workshops, and practical tools designed to streamline the planning process.
• Directive for Continuity Management:
A strategic directive was established to:
• Identify critical services and define responsibilities.
• Standardize terminology and processes across departments.
• Ensure alignment with relevant standards, including ISO 22301.
• Actionable Plans and Knowledge Transfer:
Actensa worked closely with stakeholders to create robust continuity plans for critical functions. The decentralized approach emphasized local ownership, ensuring plans were practical, easily implemented, and audit-ready.
• Platform for Future Growth:
In addition to immediate support to establish continuity plans, Actensa provided a framework for ongoing development, including:
• Continuity plan templates with clear guidance.
• A centralized data repository for plan tracking and updates.
• Completed continuity plans awaiting formal adoption.
• Key Results and Client Impact:
• Improved Readiness: Degerfors Kommun gained a clear structure and tools to manage disaster scenarios effectively.
• Stakeholder Buy-In: Actensa’s collaborative approach secured alignment and engagement across the organization.
• Audit Compliance: The plans and processes were designed to support external audits, ensuring transparency and accountability.
 
For additional information:
Phone: + 46 (0)8 121 44 234
Email: ulrik.sturk@actensagroup.com
www.actensagroup.com

Ulrik Sturk (to the left) and Tomas Kesas (to the right) at Degerfors kommun, Sweden.

Björn Johansson, Municipal Chief Executive:

“Actensa quickly adapted to our unique needs, delivering solutions that were professional, practical, and effective. Their dedication and accountability were evident throughout the process.”

Per Hassel, Chief of Security Management:

“Through Actensa’s support, we’ve significantly improved our readiness to develop how we could develop management of disaster situations. The decentralized, locally owned approach aligned perfectly with how we operate at Degerfors Kommun.”